Bournemouth Worship Group (BOW)
Website Privacy Notice
1. Who we are
Bournemouth Worship Group (BOW) is a charitable incorporated organisation (CIO) registered in England and Wales. Our charity registration number is 1211829.
We are committed to respecting your privacy and protecting the personal information you share with us. This Privacy Notice explains how we collect, use, store and protect your personal information when you visit our website, contact us, register for an event, join our mailing list, volunteer or otherwise engage with BOW.
Website: https://www.boworship.co.uk
Privacy contact: media@boworship.co.uk
Registered address: [Insert registered address]
2. Personal information we collect
Depending on how you interact with BOW, we may collect:
- Contact and enquiry information: your name, email address, telephone number where provided, and the content of messages and enquiries.
- Event registration information: your name and contact details, event registration and attendance information, and other information voluntarily provided to help us organise an event safely. BOW's current event registrations are free; we do not currently collect event registration payments through our website.
- Mailing-list information: your name and email address, communication preferences, and records of subscriptions and unsubscribe requests.
- Volunteer and safeguarding information: where necessary, volunteer details, relevant role information, references, safeguarding information and information needed to protect children and adults at risk.
- Photographs, videos and audio recordings from worship gatherings, events and other BOW activities.
- Website and technical information such as IP address, browser type, device information and website usage data, depending on the technologies and services in use.
3. How we use your information
- Respond to enquiries and requests.
- Organise worship gatherings, gospel musical events, prayer meetings and community outreach activities.
- Manage event registrations and attendance.
- Send BOW news, event information and updates to people who have chosen to receive them.
- Recruit, support and coordinate volunteers.
- Protect the safety and welfare of children, adults at risk, volunteers and other participants.
- Respond to safeguarding concerns and complaints.
- Share information about BOW's activities and promote future events.
- Maintain appropriate charity, financial, governance and administrative records.
- Operate, maintain and improve our website and meet legal and regulatory responsibilities.
4. Our lawful basis for using your information
We will only process personal information where we have an appropriate lawful basis under applicable data protection law. Depending on the activity, this may include:
- Consent, where you have freely agreed to a particular use, such as subscribing to our mailing list or agreeing to a particular use of your photograph or recording.
- Legitimate interests, where processing is necessary for BOW's legitimate activities and does not unfairly override your rights and freedoms.
- Contract or steps before entering into a contract, where processing is necessary to provide a service or fulfil an arrangement you have requested.
- Legal obligation, where we need to process information to meet a legal or regulatory requirement.
- Vital interests, where processing is necessary to protect someone's life or physical safety.
Special-category information: some information may reveal religious beliefs, health information or other special-category personal data. As a Christian charitable organisation, BOW recognises that some information collected through our activities may reveal an individual's religious beliefs. Where we process special-category information, we will identify and document an applicable condition under Article 9 of the UK GDPR, in addition to an appropriate lawful basis under Article 6. We will apply suitable safeguards and restrict access to those who need the information for their responsibilities.
5. Mailing lists and email communications
If you subscribe to BOW's mailing list, we may use your contact details to send information about upcoming worship gatherings and events, BOW activities and announcements, community outreach activities, and news and updates about the charity. We will obtain consent where required before sending electronic marketing communications. You can unsubscribe using the facility in our emails, where available, or by contacting media@boworship.co.uk. We may retain a limited record of your unsubscribe request so that we can respect your preference.
6. Photographs, videos and recordings
BOW may take photographs, videos and audio recordings during worship gatherings, events and other activities. These may be used to share updates, promote future events, publish content on our website and social media channels, and document the charity's work.
Where required, we will obtain appropriate permission or consent before using identifiable images or recordings. We take particular care when photographing or recording children and adults at risk and follow our Safeguarding Policy and relevant consent arrangements before using identifiable images of children in promotional materials. If you have concerns about an image or recording in which you appear, contact media@boworship.co.uk.
7. Children's information and safeguarding
BOW activities may involve children and adults at risk. Where necessary, we may collect a child's name and age, parent or guardian contact details, emergency contact information, information required to support safe participation, and information relating to safeguarding concerns.
- We collect only information necessary for the activity or safeguarding purpose.
- We handle children's information with particular care.
- We restrict access to authorised individuals who need the information for their responsibilities.
- We store safeguarding records securely and follow BOW's Safeguarding Policy and applicable legal requirements.
We will not use children's personal information for unrelated purposes.
8. Who we share information with
We do not sell your personal information. Where necessary and appropriate, we may share information with authorised BOW trustees and designated volunteers; event venues and event delivery partners; website hosting and technical service providers; event registration providers; email and mailing-list service providers; relevant statutory authorities, regulators or safeguarding agencies where required or appropriate; and emergency services where necessary to protect someone's safety.
We will take appropriate steps to ensure that organisations processing information on our behalf handle it securely and in accordance with applicable data protection requirements.
9. How we store and protect your information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These may include restricted access, password-protected accounts and secure storage, limiting access to authorised trustees and volunteers, appropriate handling and disposal of records, and reviewing how personal information is collected, stored and shared. Safeguarding and other sensitive records will be subject to appropriate access restrictions.
10. How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including applicable legal, safeguarding, financial or regulatory requirements. Enquiry information may be retained for an appropriate period after resolution; event registration information for an appropriate period after the event; mailing-list information while you remain subscribed and for a limited period afterwards where necessary to maintain suppression records; volunteer records for the duration of involvement and an appropriate period afterwards; and safeguarding records in line with BOW's safeguarding and records-retention arrangements. When information is no longer required, we will securely delete or dispose of it, or anonymise it where appropriate.
11. Cookies and website technologies
Our website is built using WordPress. It may use cookies and similar technologies to support website functionality, security, preferences, analytics and other website services. The cookies and technologies in use will depend on the website configuration, installed plugins, embedded content and third-party services.
BOW is reviewing the cookies and tracking technologies used on its website so that it can provide accurate information about them. Where consent is required, non-essential cookies and similar technologies will only be used after you have given consent. You should be able to manage your cookie preferences through the website's cookie settings. Further information about specific cookies, their purposes and how to manage them should be provided in a Cookie Notice or cookie preference tool.
12. International transfers
Some technology and service providers used by BOW may store or process personal information outside the United Kingdom. Where personal information is transferred internationally, we will ensure that the transfer is permitted under applicable data protection law and that appropriate safeguards are in place where required.
13. Links to other websites and social media
Our website may contain links to external websites and social media platforms. Those platforms may collect and process your personal information under their own privacy policies. BOW is not responsible for the privacy practices of external websites or platforms. We encourage you to review their privacy notices and settings.
14. Your data protection rights
Under applicable data protection law, you may have the right to request access to the personal information we hold about you; ask us to correct inaccurate or incomplete information; request deletion in certain circumstances; ask us to restrict processing in certain circumstances; object to certain types of processing; request transfer of information you have provided to us where the right applies; and withdraw consent where we rely on consent. These rights are subject to legal conditions and exemptions. To exercise a right or raise a privacy concern, contact media@boworship.co.uk.
15. Future changes to online services
BOW does not currently accept donations or event payments through its website. Event registrations are currently free. If we introduce online donations, paid event bookings or other services that change the personal information we collect or how we use it, we will review and update this Privacy Notice before introducing those activities.
16. Changes to this Privacy Notice
We may update this Privacy Notice to reflect changes in our activities, website, technology or legal obligations. Updates will be published on this page with the revised date.
17. Contact and complaints
For questions about this Privacy Notice, data protection rights or concerns about how BOW handles personal information, contact Bournemouth Worship Group (BOW) at media@boworship.co.uk or visit https://www.boworship.co.uk.
You may also complain to the Information Commissioner's Office (ICO), the UK's data protection regulator: https://ico.org.uk/ or telephone 0303 123 1113. We would appreciate the opportunity to address your concerns first, but you are entitled to contact the ICO directly.